Hilton Garden Inn Auburn Riverwatch

I loved the location of the property. They have a nice little park across the bridge. You can walk over to it. Has a bunch of ole time military apparatus. In back of the hotel. There’s a little trail you can see the back end of the falls. But, it’s a little sketchy. It seems like there are homeless people set up shop there. Unfortunately we did not see the falls. It was dried up. I hear after a big rain or snow melt. It’s a great site! Then the staff. Everyone is just so damn friendly!!! Anna at the front desk was always checking on us. To see if we were okay. If I had any questions. They were quick with an answer for me. We dined in the restaurant our 1st night. Except for a little chill you get when they open the door. The place is comfortable. Our server Jackie. She was just great. We felt like we were having dinner at a friend’s house!! She really made the setting relaxful. The food was pretty darn good as well. I loved the fact the I could park my truck right outside the front of the hotel. The rooms are comfortable and quiet.

Our stay was perfect for our family! Zero complaints! Upon walking into the hotel, it looked clean, high end, and welcoming. The staff were more than friendly and accommodating. Blaine was the best! He deserves a raise for sure, extremely professional, always checking in with us making sure we were all set. We appreciated him very much! and because of him, we actually recommend the hotel to another friend who was coming to Maine to stay and she ended up booking at the hotel as well. The rooms was clean, especially the bathroom! Plenty of towels. Rooms seemed to be sound proof which was even better as we are a loud bunch! We got the breakfast package, and honestly it exceeded my expectations. Absolutely delicious. They even have room service!!!! The pool was perfect for our young children. The weight room had a variety of machines as well. They have beautiful patios as well. Of course the river is alongside, which was a nice bonus for scenery and walking. We felt very comfortable and definitely will always be booking at this hotel every time we have our yearly family get togethers. Thank you so much for accommodating us, our family had a blast.

honestly I loved the staff, the women who checked me in she had a very sparkly pink shirt and she was very helpful with my Valentine plans I was setting up for my parter. even was going to call me as she went up to the elevator for a last second warning so I would know to do the last finishing touches. i absolutely loved her energy. 10/10 would go again and hope to have her as the one to check me in again! she made sure I was happy and comfortable during my stay! I wish I knew her name so I could give her the proper recognition!

Excellent and clean hotel. I had booked with SureStay and thankfully switched to this hotel. Beautiful view, professional employees, and clean and cozy. The price was more than SureStay but worth the difference. SureStay turned out to be run by low life thieves who falsely advertise. Hilton is true to the word and pictures. No surprise charges and nice park nearby.

Breakfast was good....the restaurant staff was awesome especially with my gluten allergy needs....my room was cleaned well by Hannah. overall staff were friendly and welcoming.